Crew Resource Management (CRM)

Crew Resource Management (CRM) training is beneficial for any workplace environment involving groups of people working together. Whilst the aviation industry has invested enormous amounts of time and funds into research in the area, other industries are now benefiting from the lessons learned including surgical / medical teams and emergency services to name a few.

This CRM program uniquely offers a university level certification and Continuing Education Unit (CEU) credits. The course can be undertaken online or in a classroom setting for groups. The course covers the current Threat & Error Management philosophies (sixth generation) but provides information on the previous generations of thinking as well. Other topics include Human Factors, Leadership / Followership, Group Processes, Input and Outcome Factors, Effective Communications, Effective Decision Making in Group Environments, Situational Awareness, National, Industry, Organisational and Safety Cultures, Attitudes and Behaviour in CRM and CRM Training, Organisational Implementation and Evaluation. The program also includes various Case Studies with numerous video and further readings for participants to enable a solid understanding of the subject.

To enroll in the online program, click the ENROL NOW button below and complete the application form.

If you require any further information, have a group booking, or wish to organise a classroom program, please fill in the inquiry form and one of our lecturer’s will get in contact with you.

All prices indicated are in USD.